UK WIDE COURIER DELIVERIES
24 hour UK Courier prices (UK mainland only, except some postcodes):
Orders under £50 - £11.75
Orders over £50 - £5
FREE DELIVERY ON ORDERS OVER £100. (Overnight courier orders only. Not applicable to local deliveries).
Otherwise, order delivery days are Tuesday to Friday (not including bank holidays).
Saturday deliveries are available at extra cost. Click here for info on Saturday deliveries.
'By Midday' deliveries are also available at extra cost - please contact us before you checkout your order.
Please specify preferred delivery day in comments box in checkout.
We will contact you if your requested day is not suitable.
If you do not state a preferred delivery day, we will desptch your order as soon as possible and email you the day prior to delivery.
Courier surcharges are applicable to some postcodes. We will contact you if your delivery address falls within any of these areas.
Please ensure that you are in to receive your parcel.
However, it will not require a signature so if you are out, the courier will leave it somewhere safe for you.
Note that if you are out, the parcel and its contents become your responsibility.
If there is a chance you will be out, please leave instructions with where to leave the parcel in the comments box of the checkout. Your order will not be left if the packaging is damaged in any way.
We are unable to provide a time of delivery unless a 'by midday' delivery has been specified - see above.
Our courier will endeavour to deliver on time. If you have not received your order, please call APC Couriers on 0800 373 737 or 01209 214 110. Note that in rare cases of error or extreme weather, some deliveries may take 48hours from despatch.
Orders containing perishables are sent using high grade polystyrene boxes for optimum protection and temperature control.
In the unlikely event you are not satisfied with our products or services please see our terms and conditions and contact us.
Any discrepancies should be notified within 24 hours and will be dealt with under UK law.
Regretfully, we are unable to send meat abroad.
Any customs regulations, charges, delays etc for any international orders are solely your responsibilty.
Unless required earlier, we will be sending out all Christmas orders to arrive on Thursday 21st December.
DELIVERIES TO TR7, TR8 and TR9
If you require delivery within TR7, TR8 or TR9 then we will be able to personally deliver your order at a cost of £5. Minimum order value of £20 (plus delivery).
Delivery days are Monday to Saturday. We are unable to deliver Sundays.
Please ensure to state delivery day required in comments box of checkout.
On receipt of your order, we will email you to confirm when we expect to be able to deliver your order. If we are delivering to self-catering accommodation, we may be able to arrange delivery prior to your arrival, in which case we will contact the owners / booking agents. However, this service is dependent on our expected staff availability and delivery schedule. If not, we will deliver after your arrival.
DELIVERIES TO MID-CORNWALL
Alternatively, check out our website dedicated to deliveries to the Mid Cornwall area - Real Food Box
Please note that delivery days are set by postcode. Click here to see Real Food Box Delivery Schedule.
Deliveries to The Scilly Isles.
Unfortunately, we are unable to deliver to the Scilly Isles.
Remember that if you are travelling to the Scillies, you are more than welcome to collect your order on your way down!